The SKPERCENT61 through SKPERCENT120 items appear in the following database tables:
Agent tables
This item stores the percentage of time that is allocated for the agent to spend in LOGONSKILL61 through LOGONSKILL120. The SKPERCENT61 through SKPERCENT120 items are available on Avaya communication servers with the EAS feature.
This is an administrative item.
Agent login/logout tables
This item stores the percentage of time that is allocated for the agent to spend in LOGONSKILL61 through LOGONSKILL120. The SKPERCENT61 through SKPERCENT120 items are available on Avaya communication servers with the EAS feature.
