R1ONACD (real-time)

최근 업데이트 : Aug 23, 2022 |

The R1ONACD item is included in the following database tables:

Split/skill tables

The number of Reserve 1 agents who are on ACD calls for this skill.

The R1ONACD item is available on Avaya communication servers with the EAS feature.

This is a status item.