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Avaya GIS Customer Documentation Standards

Table of Contents

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Introduction
Writing conventions
Word choice
- above, below
- access
- adapter, adaptor
- affect vs. effect
- after vs. once
- allow
- allowlist, whitelist
- alphabetical
- among vs. between
- appears
- area vs. section in a GUI
- assume
- back up vs. backup
- because vs. since
- behave
- blocklist, blacklist
- can vs. may
- check mark, checkmark
- click vs. select
- close
- cloud
- corrupted
- deaf
- deskphone
- desktop
- dialog box
- dialpad
- different from, different than
- double-click
- downtime
- drag and drop
- drill down
- earlier, later
- email
- enable
- end
- end user
- ensure vs. insure vs. assure
- enter
- example
- exit
- gray
- grayed out
- hang
- health
- hit
- hostname vs. domain name
- icon vs. symbol
- if vs. whether
- in to vs. into
- input
- interface
- keystore
- know
- launch
- less vs. fewer vs. under
- let
- link, link together
- list
- login
- log in, log out
- log on
- may vs. might
- menu
- more than vs. over
- mouse
- must
- need vs. want
- notification
- numeric vs. numerical
- of vs. for
- on to vs. onto
- output
- page
- pane
- PC
- percentage vs. percent
- permit
- phone
- please
- P.O. Box
- prompt
- recognize
- resolution
- right-hand, left-hand
- ringtone
- run
- sanity
- screen
- set up vs. setup
- should vs. must
- simply
- solutions, products
- tab
- taskbar
- telephone
- that vs. which
- then
- three-dimensional, two-dimensional
- timeout, time-out, time out
- to, in order to
- truststore
- turn on or off, shut down, restart
- type
- update vs. upgrade
- upon
- username
- utilize vs. use
- versus or vs.
- voicemail
- web
- want
- when vs. while
- widget
- wildcard
- window
- wish
Screenshot usage
Writing for international audiences
Related resources
Glossary

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Avaya GIS Customer Documentation Standards

Word choice

alphabetical

alphabetical

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Last Updated : Feb 10, 2023 |

Avaya Documentation Standards

Avaya Internal Documents

Use alphabetical to mean alphabetical order.

Related information

numeric vs. numerical

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