If a sentence contains too much information, rewrite the sentence as two or more simpler sentences. Ensure that each new sentence contains only one instruction or idea or describes only one event.
Important:
Most of the preferred examples in the following table use more words than the original sentences. Never sacrifice clarity to decrease word count.
Preferred |
Discouraged |
When a caller presses 0, the system transfers the caller to an attendant. Therefore, you must create a policy that does not permit attendants to transfer callers to an outside line that has long distance access. |
When a caller presses 0, the system transfers the caller to an attendant, so you must create a policy that does not permit attendants to transfer callers to an outside line that has long distance access. |
If the primary server fails, the capability to move users to the secondary server depends on your plan to redirect the server traffic. For redirection options, see Redirecting the server after a failure event. |
If the primary server fails, the capability to move users to the secondary server depends on your plan to redirect the server traffic, as discussed in Redirecting the server after a failure event. |
To ensure that you synchronize the data correctly, always administer the primary server first. Then transfer the administered data to the secondary server. |
To ensure that you synchronize the data correctly, always administer the primary server first and then transfer the administered data to the secondary server. |
