Make your content clear

Last Updated : Jun 03, 2020 |

Use short paragraphs

Readers can process information faster if you present the information in smaller chunks with the main idea at the beginning. Readers can scan a page faster and thus locate specific information faster when you label most paragraphs with a descriptive heading.

Use short paragraphs that:

  • Contain only one idea.

  • Begin with a sentence that tells the reader what the paragraph contains.

  • Include a heading that describes the contents.

The following preferred example divides a long paragraph into two shorter paragraphs and provides a descriptive heading for each new paragraph.

Preferred

Discouraged

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Avaya Communication Manager builds on decades of enterprise telephony leadership to bring industry-leading, intelligent call processing to your enterprise. This software enables call control on a dynamic, call-by-call basis. Communication Manager provides full telephony functionality and support for new applications, infrastructure, and communications devices. This software, which runs on a variety of media servers and provides control to media gateways and communications devices, can operate in a distributed or a networked call-processing environment. As the power behind the enterprise class portfolio, Communication Manager provides solid performance to enterprises today.

For more information, see Headings and Paragraphs.

Use bullet lists

Use a bullet list for most series of items. If the order is significant, use a numbered list. Keep the list and the list items short to help readers scan. A long list of lengthy items is not as effective.

Preferred

Discouraged

Employees in small branch offices can now enjoy advanced capabilities such as:

  • Unified messages

  • Access to a common directory

  • The ability to broadcast and forward voicemail messages

Employees in small branch offices can now enjoy advanced capabilities such as unified messages, access to a common directory, and the ability to broadcast and forward voicemail messages.

For more information, see Lists.