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Use the verb can to:
Indicate a choice.
Describe actions or tasks that a user, program, or machine is able to do.
Use may for permission. In technical documentation, can is most often the correct verb.
Preferred
Discouraged
You can download multiple copies of the software, but the license agreement indicates that you may not have more than one copy.
You can download multiple copies of the software, but the license agreement indicates that you cannot have more than one copy.
A loop in an extended network can cause a bridge to forward traffic indefinitely.
A loop in an extended network may cause a bridge to forward traffic indefinitely.
You can share your whole screen or an application window.
You may share your whole screen or an application window.
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