First person

Last Updated : Jun 09, 2016 |

Do not use the first person. To make a suggestion or a recommendation to the reader, use the third person. Specifically, use the noun Avaya instead of the pronoun we.

Important:

The phrase Avaya recommends can introduce ambiguity if the suggestion or recommendation is a requirement. Evaluate any occurrences of Avaya recommends and rewrite if the recommendation is a requirement.

Preferred

Discouraged

  • Avaya recommends that you change IMAPI passwords regularly for the sake of security.

  • Change IMAPI passwords regularly.

We recommend that you change IMAPI passwords regularly.

  • Avaya recommends that you customize the following prompts for ease of use.

  • Customize the following prompts.

It is recommended that you customize the following prompts.