A sentence that begins with there is, this is, or it is is indirect. Ensure that the sentence clearly states what the pronoun refers to. Use this as an adjective or adverb, as in the last example.
Preferred |
Discouraged |
You can enter codes for external calls. |
It is possible to enter codes for external calls. |
The AUX Reason field shows the reason code that is associated with the current state. This field is blank if the agent is not in the AUX state. |
The AUX Reason field shows the reason code that is associated with the current state. This is blank if the agent is not in the AUX state. |
