Do not use the following alternatives to the masculine form:
Do not use a slash to indicate a choice. Joining words with a slash tells the reader that the words are related, but does not say how.
Do not use unconventional constructions such as s/he. This can be confusing for readers.
Preferred |
Discouraged |
Press 1 to speak to an agent. The caller can press 1 to speak to an agent. When the caller presses 1, they can speak to an agent. |
When the caller presses 1, he/she can speak to an agent. When the caller presses 1, s/he can speak to an agent. |
