Checklist for integrating AE Services with Presence Services

Last Updated : Oct 27, 2022 |
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No.
Task
Server
Reference
1
Set up AE Services. Do the following:
  • Deploy AE Services.
  • Set up AE Services licenses.
AE Services server
See the Avaya Aura® Application Enablement Services deployment guides and Administering Avaya Aura® Application Enablement Services guide.
2
Add an Application Enablement Services instance to System Manager.
Note:
  • Specify the hostname of the AE Services server in the aes.aesMachineName.name attribute when adding the AE Services element.
  • Assign Communication Manager as the application for the Application Enablement Services element.
  • When configuring AE Services element in ServicesInventoryManage Elements, click New and in the Type field, select Application Enablement Services, and you must set up General, Access Profile, and Port sections.
System Manager
For more information on Adding an Application Enablement Services instance to System Manager, see the Upgrading Avaya Aura® Application Enablement Services guide.
3
Set up switch connection on the AE Services server.
AE Services server
See the Administering Avaya Aura® Application Enablement Services guide.
4
Configure Communication Manager.
Communication Manager
See Configuring Communication Manager to integrate Application Enablement Services with Presence Services.
5
Create a CTI user account in Application Enablement Services for Presence Services.
Note:
Ensure that the CTI user account password does not contain a semi-colon in it. If the password contains a semi-colon, the authentication fails on the AE server.
AE Services server
See the Administering Avaya Aura® Application Enablement Services guide.
6
Configure the CTI user account in the Presence Services attributes for AE Services Collector.
Note:
Ensure that the CTI user account password does not contain a semi-colon in it. If the password contains a semi-colon, the authentication fails on the AE server.
Presence Services
See Configuring Application Enablement Services Collector.
7
Add TSAPI link between Application Enablement Services and Communication Manager.
AE Services server
See the Administering Avaya Aura® Application Enablement Services guide.
8
Create End Entity for AE Services in System Manager
System Manager
See the Administering Avaya Aura® Application Enablement Services guide.
9
Generate the AE Services server certificate by using System Manager.
System Manager
See the Administering Avaya Aura® Application Enablement Services guide.
10
Download the System Manager CA certificate that signed the AE Services server certificate by using System Manager.
System Manager
See the Administering Avaya Aura® Application Enablement Services guide.
11
Import the AE Services services server certificate and System Manager CA certificate into the Application Enablement Services server.
AE Services server
See the Administering Avaya Aura® Application Enablement Services guide.
Related links
Application Enablement Services Collector