Too many users have Application Enablement Services Collector enabled

Last Updated : Oct 28, 2022 |
Prolog information
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Cause

Application Enablement Services Collector system policy is defined at ElementsPresenceConfigurationPublish Presence with AES Collector – Default.
Users inherit the system policy, and it can be overridden via UsersUser ManagementManage UsersNewCommunication ProfilePresence ProfilePublish Presence with AES Collector.
Users are assigned to a cluster at UsersUser ManagementManage UsersNewCommunication ProfilePresence ProfileSystem.
This alarm is raised when the number of users assigned to this cluster, with Application Enablement Services Collector enabled, exceeds the number supported on the cluster.

Solution

  1. Reduce the number of users assigned to this cluster with Application Enablement Services Collector enabled in one of the following ways:
    ADDITIONAL INFORMATION:
    • Modify the Application Enablement Services Collector system policy at ElementsPresenceConfigurationPublish Presence with AES Collector – Default. The possible values are Off and On.
    • Modify the individual user settings at UsersUser ManagementManage UsersCommunication ProfilePresence ProfilePublish Presence with AES Collector. The possible values are On, Off, System Default.