Avaya Aura Presence Services Snap-in Reference

Checklist for administering Presence and IM on a device

Last Updated : Nov 06, 2018 |

Prolog information

Metadata

Keywords:

In the following table, M indicates that the task is mandatory for the device and — indicates that the task is not applicable to the device.

No.	Task	Device category				Notes/Reference
No.	Task	1	2	3	4	Notes/Reference
1	Administer Communication Profile password on the device.	M	M	M	—	Password is required to authenticate the user for XMPP on Presence Services. See Assigning Communication Profile Password to a user on System Manager.
2	Administer Session Manager address on the device.	M	M	—	—	SIP Presence messages are routed to Presence Services through Session Manager. On System Manager, a user's Session Manager is administered at UsersUser ManagementManage UsersCommunication ProfileSession Manager Profile.
3	Enable Instant Messaging and Presence on the device.	M	M	M	—	On most Avaya devices, IM and Presence is disabled by default.
4	Administer Presence Services address on the device.	—	M	M	—	For Category 1 devices, do not administer Presence Services address, as device automatically learns this using PPM. For Category 2 and 3 devices, administer Presence Services address. If using FQDN format: Enter Presence Services Cluster FQDN. See Customer configuration data for Presence Services. Administer DNS A records to resolve Presence Services Cluster FQDN to Avaya Breeze® platform Security Module IP addresses. If using IP Address format: For Presence Services single-server deployment, enter the Avaya Breeze® platform Security Module IP address. For more information, see Administering Avaya Breeze platform SIP Entity. For Presence Services multi-server deployment, enter one of the Avaya Breeze® platform Security Module IP addresses within the cluster. For more information, see Administering Avaya Breeze platform SIP Entity. To maximize efficiency of the Presence Services cluster, a system administer must ensure that Avaya Breeze® platform Security Module IP addresses are equally distributed across devices. FQDN format is strongly recommended as it is required for Presence Services features such as High Availability and Geo Redundancy.
5	Administer Avaya Presence/IM communication address on the device.	—	M	M	—	For Category 1 devices, do not administer Avaya Presence/IM communication address as device automatically administers using PPM. For Category 2 and 3 devices, administer Avaya Presence/IM communication address. See Assigning Avaya Presence/IM communication address to user on System Manager.

Send Feedback