Importing certificate chain that signs the Presence Services identity into device truststore

Last Updated : Sep 24, 2020 |
Prolog information
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Before you begin
To establish a secure XMPP connection to Presence Services, recent versions of SIP and H.323 devices require that the certificate chain that signed the Presence Services identity be imported into truststore of the platform hosting the device.
This is the second of two steps required to establish trust between devices and Presence Services for XMPP services. The following example procedure shows how to import the certificate chain into a Windows 7 platform. For more information, consult Avaya endpoint documentation.
Note:
If System Manager is the Certificate Authority for both Session Manager and Presence Services , then there is no need to repeat this task if it was already performed in "Importing certificate chain that signs the Session Manager identity into device truststore".
  1. On the desktop, locate the certificate that was exported in the Exporting certificate chain that signs the Presence Services identity section.
  2. Either double-click on the file, or right-click and choose Install Certificate.
  3. In the dialog box, click Open.
    ADDITIONAL INFORMATION:
    The system displays a Certificate window.
  4. Click Install Certificate.
    STEP RESULT:
    The system displays a Certificate Import Wizard dialog box.
  5. Click Next.
  6. Select Place all certificates in the following store, and choose Browse to the right of the Certificate store field.
    STEP RESULT:
    The system displays the Select Certificate Store window.
  7. Select Trusted Root Certificate Authorities, and click OK.
  8. In the Certificate Import Wizard window, select Next.
  9. In the Completing the Certificate Import Wizard window, click Finish.
  10. If the certificate had not been previously installed on this server, then the system displays a Security Warning window. Select Yes.
Result
The system displays a window indicating that the import was successful
Related links
User and device administration
Importing certificate chain that signs Session Manager identity into device truststoreExporting certificate chain that signs the Presence Services identity