Enabling Message Archiving

Last Updated : Jan 04, 2021 |
Prolog information
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Keywords:
Enable the archiving of messages to an SFTP server, optionally with message attachments.
  1. On the System Manager web console, navigate to ElementsAvaya Breeze®Configuration.
  2. Click Attributes.
  3. On the Service Clusters tab, in the Cluster field, click the Presence Services cluster.
  4. In the Service field, click the Presence Services service.
  5. On the Attributes Configuration page, navigate to the Message Archiving group.
  6. In Effective Value, do the following:
    1. In the Message Archiving Enabled field, click True to enable Message Archiving.
      ADDITIONAL INFORMATION:
      The default is False.
    2. In the Message Archiving Remote Server Address field, type the IP address or Fully Qualified Domain Name (FQDN) of the remote SFTP server where you want to upload the archived messages.
    3. In the Message Archiving Remote User field, type a login name to connect to the remote SFTP server.
    4. In the Message Archiving Remote Password field, type a password to connect to the remote SFTP server.
    5. In the Message Archiving Remote Path field, type the sub-directory name on the remote SFTP server where Presence Services must upload the archived IMs.
      ADDITIONAL INFORMATION:
      Note:
      The path that you specify is relative to the home folder of the user and is not an absolute path. The sub-directory will be only one level under user's home. If left blank, Presence Services uploads the archived IMs to the home folder of the user.
    6. In the Message Archiving Remote Upload Frequency field, type the frequency, in hours, at which Presence server attempts to upload the archived IMs to the remote SFTP server.
      ADDITIONAL INFORMATION:
      Valid values are from 1 through 24. The default value is 4 hours.
    7. In the Message Archiving Remote Upload Failures Threshold field, type the number of days of consecutive remote upload failures after which Presence Services disables Message Archiving.
      ADDITIONAL INFORMATION:
      Valid values are from 1 through 15. The default is 5 days.
    8. In the Include Attachment List field, click True to enable the inclusion of message attachments when archiving messages. The default is false.
  7. To override the default value, select the Override Default check box.
  8. Click Commit.