Presence Services locks users after they exceed the maximum unsuccessful login attempts only if the User Lockout Enabled attribute is set to True. For more information, see Enabling user locking.
On the System Manager web console, navigate to ElementsAvaya Breeze®Configuration.
Click Attributes.
On the Service Clusters tab, in the Cluster field, click the Presence Services cluster.
In the Service field, click the Presence Services service.
On the Attributes Configuration page, navigate to the User Locking/Unlocking service group.
In the Maximum unsuccessful login attempt per user field, in Effective Value, type the number of unsuccessful login attempts that a user can make within one hour before getting locked out.
ADDITIONAL INFORMATION:
Valid values are 3 through 9.
The default value is 3.
To override the default value, select the Override Default check box.