An AvayaPresence/IM communication address is a unique presence identifier for a user. Servers, devices, and other users use this identifier to exchange IM and presence information with the user.
Before you begin
A user must already exist on System Manager at Users User Management.
On the System Manager web console, navigate to Users User Management
ADDITIONAL INFORMATION:
The system displays the User Management page.
Click Manage Users.
Select the user, and click Edit.
ADDITIONAL INFORMATION:
The system displays the User Profile Edit page.
Click the Communication Profile tab.
In the Communication Address section, click New.
In the Communication Address Add/Edit dialog box, in the Type field, click Avaya Presence/IM.
In the Fully Qualified Address fields, do the following:
In the first field, type the user part of the AvayaPresence/IM communication address.
In the second field, type the Presence/IM routing domain that was defined in Configuring Presence/IM routing domain on System Manager.
ADDITIONAL INFORMATION:
Note:
Both the user and domain must be in lowercase to use with XMPP clients and XMPP federation. For example, 1XC in both SIP & H323 mode use XMPP for IM, and therefore user and domain must use lowercase Presence/IM handles. Federation with any XMPP systems also require lowercase Presence/IM handles.
Click OK.
On the User Profile Edit page, click Commit.
ADDITIONAL INFORMATION:
Note:
The AvayaPresence/IM communication address must be administered on the default Communication Profile.
