Upgrading from Presence Services 7.1.x or later to Presence Services 8.0 or later

Last Updated : Mar 21, 2022 |
Prolog information
Metadata
Keywords:
Before you begin
  • For Presence Services Release 8.0.1 and later, ensure that you delete previous versions of the snap-in before you load the new version. The existing attribute configuration is not preserved, so you must record all existing values before you proceed. 
    Important:
    A script is available to assist in recording the existing values. If the presAttributes command is not available, a copy of the script is available inside the PresenceServices-OptionalComponents.zip folder which is part of the PresenceServices-Bundle.zip folder. Copy this script to any Breeze node in your cluster and execute it as a privileged user. Note that encrypted values such as passwords and tokens are not revealed. Copy the values to a temporary place for reference, and use it to manually enter them again after upgrading.
  1. Download the newer version of Presence Services from PLDS.
  2. On the System Manager web console, navigate to ElementsAvaya Breeze® Cluster Administration.
  3. Select the cluster that you want to update.
  4. Click Cluster State Deny New Service.
  5. Click Service ManagementServices.
  6. Click Stop.
  7. Wait for all existing versions of Presence Services to be in the Stopped state.
  8. Click Uninstall.
  9. Select all the clusters that you want to update, and select the check box to force the uninstall.
  10. Click Commit.
  11. Wait for all existing versions of Presence Services to be in the loaded state.
  12. Select all existing versions of Presence Services.
  13. Click Delete and confirm in the pop-up dialog that appears.
  14. Upgrade Avaya Breeze® to the correct version. For more information on the supported versions, see the latest release notes. For information on upgrading Avaya Breeze®, see Upgrading Avaya Breeze® platform.
  15. On the System Manager web console, navigate to ElementsAvaya Breeze®Service ManagementServices.
  16. Click Load, and browse to the new Presence Services .svar file.
  17. Click Load.
  18. Select the new loaded Presence Services service.
  19. Click Install.
  20. Select the cluster that you want to update.
  21. Click Commit.
  22. Wait for the new Presence Services to be in the Installed state.
  23. Navigate to ElementsAvaya Breeze®Configuration Attributes
  24. Select the Service Clusters tab and do the following:
    1. In the Cluster drop-down, click cluster that you want to update.
    2. Select PresenceServices from the Service drop-down.
  25. Re-apply all the previous service attribute configurations, and click Commit.
  26. Navigate to ElementsAvaya Breeze® Cluster Administration.
  27. Select the cluster you updated.
  28. Click Cluster State Accept New Service.