Checklist for configuring federation between two Presence Services clusters on different System Managers

Last Updated : Apr 04, 2019 |
Prolog information
To set up Inter-PS federation, you will need:
  • Two Presence Services clusters on different System Managers.
  • Unique Presence domains for both the clusters.
  • Presence Communication profile set up correctly for users, that is, Aura presence users must be assigned correctly to the presence clusters. This setting is required for Presence/IM to work.
Note:
For correct user routing from Session Manager to the Presence Services cluster, all Avaya Presence/IM handles must be lowercase. Using uppercase characters might result in the inability for Session Manager to route presence and/or IM to an Avaya user from the other system, resulting in loss of presence updates or proper exchanging of IM's. Check if there are any Avaya users with Avaya Presence/IM handles in uppercase characters on both System Managers and, if so, edit the handle to lowercase characters.
No.
Task
Reference
1
Enable Inter-PS federation for both the Presence Services clusters.
2
Enable or disable multimedia attachment support.
3
Configure the Session Manager routing for both the System Managers.
4
Assign communication profile to users.
5
Downloading certificate from the first System Manager instance.
6
Adding certificate to Session Manager on the second System Manager instance.
7
Downloading certificate from the second System Manager instance.
8
Adding certificate to Session Manager on the first System Manager instance.