Configuring auto-close and auto-discard for inactive and closed conversations, and deleting old messages

Last Updated : Feb 22, 2021 |
Prolog information
The number of days that you specify for closing inactive conversations and discarding closed conversation affects the storage requirements. Messages in a conversation are automatically deleted after the specified days after creation.
Note:
Changing the expiration setting directly affects storage requirements.
  1. On the System Manager web console, navigate to ElementsAvaya Breeze®Configuration.
  2. Click Attributes.
  3. On the Service Clusters tab, in the Cluster field, click the Presence Services cluster that contains the Presence Services service for which you want to configure auto-close and auto-discard of conversations.
  4. In the Service field, click the Presence Services service.
  5. On the Attributes Configuration page, navigate to the Messaging (REST) group.
  6. In Effective Value, do the following:
    1. In the Close Inactive Conversations (days) field, type the number of days after which Presence Services closes the inactive conversations.
      ADDITIONAL INFORMATION:
      Valid values are from 1 through 365.
    2. In the Discard Closed Conversations (days) field, type the number of days after which Presence Services deletes the closed conversations.
      ADDITIONAL INFORMATION:
      Valid values are 0 through 30.
    3. In the Conversation Audit Hour field, type the number of hours after which Presence Services processes conversation auto-close and auto-discard.
      ADDITIONAL INFORMATION:
      Valid values are 0 through 23.
    1. In the Delete Old Messages (days) field, type the number of days after creation after which Presence Services must automatically delete the messages in the conversation. 
      ADDITIONAL INFORMATION:
      Important:
      This field is visible for any release of Presence Services. However, you must only configure this field for Presence Services releases 8.1.3 or earlier. Do not update this field for Presence Services release 8.1.4 or later.
      Valid values are 1 through 30. The default value is 1.
    2. In the Delete Old Messages (days) for PS 8.1.4 onwards field, type the number of days after creation after which Presence Services must automatically delete the messages in the conversation. 
      ADDITIONAL INFORMATION:
      Important:
      This field is visible only for Presence Services 8.1.4 or later.
      Valid values are 1 through 365. The default value is 1.
      Note:
      You can optionally restore this value from a previous version of Presence Services as follows:
      Log on to the System Manager UNIX console as a root user. Copy the script MessageDeletionDays.sh from the file psng-svar-8.1.4.0-SNAPSHOT.zip to a location on the console, and then execute the script from that path using the command: #sh <path>/MessageDeletionDays.sh <clusterName>.
    3. To override the default value, select the Override Default check box.
    4. Click Commit.