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Avaya Aura Presence Services Snap-in Reference
Checklist for integrating Exchange Collector with Presence Services
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Task
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Server
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Notes
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1
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DNS Requirement: Ensure all Client Access Servers (CAS) in the Exchange deployments are resolvable by the Presence server.
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Presence server
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FQDNs are used internally by Presence Services Exchange web services collector to communicate with MS Exchange server.
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2
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Autodiscover Service: Ensure that the Presence server can resolve autodiscover.<yourExchangeDomain> to one of the CASs configured for autodiscovery.
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Presence server
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FQDNs are used internally by Presence Services Exchange web services collector to communicate with MS Exchange server.
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3
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Add the Microsoft Exchange user handles to System Manager.
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Presence server
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4
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Create a new Active Directory user to be used as the Presence Services account.
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MS Exchange server
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5
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Set Full Access Permissions for Exchange Mailboxes.
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MS Exchange server
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6
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Configure Exchange Services for the autodiscover service on each CAS.
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MS Exchange server
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