Configuring IM Blocking in Do Not Disturb state

Last Updated : Oct 09, 2020 |
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Avaya Workplace Client does not support the Block IMs for users in Do-Not-Disturb (DND) state feature. Avaya recommends that you set the Block IMs for users in Do-Not-Disturb (DND) state attribute to False if the Conversations Enabled attribute is set to True to enable conversations for Avaya Workplace Client.
For more information, see Enabling conversations for an Avaya Workplace Client.
  1. On the System Manager web console, navigate to ElementsAvaya Breeze®Configuration.
  2. Click Attributes.
  3. On the Service Clusters tab, in the Cluster field, click the Presence Services cluster.
  4. In the Service field, click the Presence Services service.
  5. On the Attributes Configuration page, navigate to the Messaging (XMPP) group.
  6. In the Block IMs for users in Do-Not-Disturb (DND) state field, in Effective Value, do one of the following:
    • To disable blocking of IMs to users in Do Not Disturb state, click False.
    • To enable blocking of IMs to users in Do Not Disturb state, click True.
    ADDITIONAL INFORMATION:
    The default value is False.
  7. To override the default value, select the Override Default check box.
  8. Click Commit.
Related links
Enabling conversations for an Avaya Workplace Client