Configuring Presence/IM routing domain on System Manager

Last Updated : Feb 07, 2016 |
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On System Manager, users are configured with communication addresses, which are unique identifiers within a solution. A communication address is composed of a user part (referred to as handle on System Manager) and domain part.
Within the Presence/IM solution, a user is uniquely identified by an Avaya Presence/IM communication address, which is composed of a user part, and a Presence/IM domain part. The Presence/IM domain may be the same as a user’s SIP domain, or it may be different.
For example, if the same domain is used for both SIP and Presence/IM, a user may be assigned the following communication addresses:
  • Avaya SIP communication address set to user1@domainA.com
  • Avaya Presence/IM communication address set to user1@domainA.com
For example, if different domains are used for SIP and Presence/IM, a user may be assigned the following communication addresses:
  • Avaya SIP communication address set to user1@domainB.com
  • Avaya Presence/IM communication address set to user1@domainC.com
Presence/IM domains are configured on System Manager with type as SIP. Presence Services supports multiple Presence/IM domains.
For example, there could be two users with Avaya Presence/IM communication addresses in different domains on System Manager:
  • User 2 with Avaya Presence/IM communication address set to user2@domainD.com
  • User 3 with Avaya Presence/IM communication address set to user3@domainE.com
  1. On the System Manager web console, navigate to Elements Routing.
    ADDITIONAL INFORMATION:
    The system displays the Introduction to Network Routing Policy page.
  2. In the navigation pane, click Domains.
    ADDITIONAL INFORMATION:
    The system displays the Domain Management page.
  3. Click New.
  4. In the Name field, type the Presence/IM domain name.
  5. In the Type field, select sip.
  6. Click Commit to save the changes.
Related links
User and device administration