Verifying DNS resolution and server reachability

Last Updated : Nov 17, 2020 |
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This procedure uses the sample values in the Single-server Cluster Federated with Ignite Openfire example values table in the Key customer configuration information for XMPP federation section.
  1. Open an SSH session to the Avaya Breeze® platform Management Module IP address.
  2. Run the nslookup command to verify that the xmpp-service resolves to the Openfire server IP address and S2S port for the Openfire XMPP domain.
    ADDITIONAL INFORMATION:
  3. Run the ping command to verify that the Openfire server is reachable.
  4. Access a command line interface on the Openfire server:
    • If Openfire has been installed on a Linux/Unix server, open an SSH session to the Openfire server IP address.
    • If Openfire has been installed on a Windows server, login to the server, and open a command line interface.
  5. Run the nslookup command to verify that the xmpp-service resolves to the Avaya Breeze® platform Security Module IP address and S2S port for Presence Services Presence/IM domains.
    ADDITIONAL INFORMATION:
  6. Run the ping command to verify that the Presence Services servers are reachable.
    ADDITIONAL INFORMATION:
Related links
XMPP federation
Key customer configuration information for XMPP federation