The user must already exist on System Manager at Users User Management with an assigned AvayaPresence Profile.
On the System Manager web console, navigate to Users User Management.
Click Manage Users.
Select the user, and then click Edit.
On the User Profile Edit page, click the Communication Profile tab.
Turn on Presence Profile.
ADDITIONAL INFORMATION:
If Presence Profile is already turned on, turn off and turn on Presence Profile again.
The system displays the Presence Profile fields.
In the Publish Presence with AES Collector field, do one of the following to specify whether the user presence should be obtained by using an Application Enablement Services Collector:
To enable Application Enablement Services Collector for the user, click On or click System Default if the Application Enablement Services system policy is On.
To disable Application Enablement Services Collector for the user, click Off or click System Default if the Application Enablement Services system policy is Off.
ADDITIONAL INFORMATION:
The Application Enablement Services system policy is configured at Elements Presence Configuration Publish Presence with AES Collector — Default.
