User or contact management from an Aura client

Last Updated : Feb 11, 2019 |
Prolog information

Presence Services clusters on the same System Manager

A federated contact is added like any other Aura contact. The watcher is unaware of the fact that the presentity is external from presence perspective.
H323 watcher of a federated presentity
SIP watcher of a federated presentity

Presence Services clusters on different System Managers

A federated contact is added like an external contact.
H323 or SIP watcher of a federated presentity
Note:
In a multi Session Manager deployment, that is a System Manager having multiple Session Managers, configure SIP Entity Links among Session Managers so that all Session Managers can communicate. This requirement is mandatory if Inter-PS federation is enabled.