Verifying that Presence Services snap-in is ready to support Presence and IM

Last Updated : Jun 10, 2019 |
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  1. On the System Manager web console, navigate to ElementsAvaya Breeze® Cluster Administration.
  2. Locate the row for the cluster, and verify that:
    • The Cluster Profile field shows Core Platform.
    • The Cluster State field shows Accepting.
    • The Cluster Database field is green, and the value of Number of active connections for the active is not zero.
    • The Data Replication field shows a green checkmark.
    • The Service Install Status field shows a green checkmark.
    • The Tests Pass field shows a green checkmark.
    • The Data Grid Status field shows Up or is green.
    • The Overload Status field shows a green checkmark.
  3. On the row for the cluster, use the arrow in the Details column to display the servers assigned to this cluster.
  4. For each server, verify that:
    • The Security Module field shows Up.
    • The value of the Server Version field is correct.
    • The Server State field shows Accepting.
    • The Cluster Database field is green.
    • The Cluster Database Connection shows a green checkmark.
    • The Data Replication field shows a green checkmark.
    • The Service Install Status field shows a green checkmark.
    • The Tests Pass field shows a green checkmark.
    • The Data Grid Status field shows Up.
    ADDITIONAL INFORMATION:
    Following is an example of a single-server Presence Services cluster that is ready to support Presence and IM:
  5. Navigate to ElementsAvaya Breeze® Service ManagementServices.
  6. Locate the row for the Presence Services snap-in, and click on the Presence Services link within the Name column.
    ADDITIONAL INFORMATION:
    The system displays a PresenceServices: Avaya Breeze® Instance Status window.
  7. Verify that the Service Install Status column shows Installed and a green checkmark in one or more rows.
  8. Verify that the Cluster Name column identifies the expected cluster.
    ADDITIONAL INFORMATION:
    Following is an example of a Presence Services snap-in that is installed on a single-server cluster: