Checklist for configuring Avaya Oceana® with Avaya WebRTC Connect agents

Last Updated : Oct 13, 2020 |
Prolog information
Metadata
Keywords:
Use the following checklist to configure Avaya Oceana® with WebRTC Connect agents so that the agents can answer PSTN voice calls:
No.
Task
Description
1
Configure LDAP
See Configure LDAP.
2
Synchronize LDAP users in System Manager
See Synchronizing LDAP users in System Manager.
3
Assign SIP Handles to the synchronized LDAP users in System Manager
-
4
Install and configure Avaya Aura® Device Services, Avaya Aura® Media Server, and Avaya Aura® Web Gateway
See the following:
5
Publish the COMM_ADDR_HANDLE values of the WebRTC Connect agent on Avaya Aura® Device Services
See Publishing COMM_ADDR_HANDLE values on Avaya Aura Device Services.
6
Configure the voice media path
See the following:
7
Configure authorization on Avaya Aura® Web Gateway
See Avaya Aura Web Gateway authorization.
8
Create WebRTC Connect agents that can use media in browsers
See Creating a user in Avaya Control Manager.