Exporting Control Manager certificate

Last Updated : Mar 13, 2023 |
Prolog information
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Keywords:
  1. Log on to the server where Avaya Control Manager is installed.
  2. Click StartRun.
  3. In the Run dialog box, type mmc and click OK.
  4. On the Console screen, click FileAdd/Remove Snap-in.
  5. On the Add or Remove Snap-ins screen, select Certificates from the Available snap-ins list and click Add.
  6. On the Certificates Snap-in screen, select Computer account and click Next.
  7. On the Select Computer screen, select Local computer and click Finish.
  8. Click OK.
  9. On the Console screen, in the navigation pane, expand PersonalCertificates.
  10. Select the Control Manager certificate that you want to export for authorization.
    ADDITIONAL INFORMATION:
    See Adding the Authorization client to System Manager.
  11. Right-click on the Control Manager certificate and then select All TasksExport.
  12. Click Next and then click Finish.
  13. Open the exported certificate and extract the thumbprint.
  14. Open the Nav360Config.xml file and locate the following line:
    ADDITIONAL INFORMATION: <certificates> <stores> <store id="Personal"> <thumbprint id="identity"> </thumbprint> </store> </stores> 
  15. Insert the thumb print of the exported certificate.
    ADDITIONAL INFORMATION:
    For example:
    <certificates> <stores> <store id="Personal-2"> <thumbprint id="identity-2"> 1d8294aa33a3b6de8fb49b298c946c50b3ec0eb1</thumbprint> </store> </stores> 
  16. Save and close the Nav360Config.xml file.
  17. Restart the Control Manager server.
Related links
Configuring token-based access between Control Manager and Avaya Oceana, Avaya Analytics, or Avaya Workspaces for Call Center Elite