Verifying to ensure the browser accepts the certificate

Last Updated : Nov 16, 2021 |
Before you begin
Ensure that the certificate is installed.
  1. Open the Windows hosts file in a text editor such as Notepad.
  2. Right-click the text editor and click Run as Administrator.
  3. Add the host names of the lab to your hosts file in the following format:
    ADDITIONAL INFORMATION:
    <IP Address> FQDN
  4. In your web browser, browse to a known service URL.
    ADDITIONAL INFORMATION:
    Microsoft Internet Explorer tries to download the JSON response. However, Firefox and Chrome display the result.
  5. In your web browser, browse to the chat URL:
    ADDITIONAL INFORMATION:
    https://<AvayaOceanaCluster3_Hostname>/services/customer/chat
    STEP RESULT:
    An HTTP 405 error indicates that the request used the wrong method. The error also indicates that the browser has accepted the certificate and can open a WebSocket.
Related links
Manage Security and TLS certificates