Configuring a vector for the Ingress VDN

Last Updated : Jun 18, 2018 |
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Use this procedure to configure a vector for the Ingress VDN to initiate the Adjunct Route to Avaya Oceana®.
  1. Using SSH client, connect to the Communication Manager System Access Terminal (SAT) interface.
  2. Run change vector n.
    ADDITIONAL INFORMATION:
    n is the number that you entered in the Destination field of the VECTOR DIRECTORY NUMBER screen while creating the Ingress VDN. In this example, the vector number is 1.
  3. On page 1 of the CALL VECTOR screen, perform the following steps:
    1. In the Name field, enter the name of the vector as Ingress Vector.
      ADDITIONAL INFORMATION:
      This standard name makes maintenance and troubleshooting easier.
    2. Enter the details required from line 01 to line 12 as shown below:
      ADDITIONAL INFORMATION:
      Important:
      In line 08, you must specify the number of the first CTI-Link that you created while configuring the CTI-Link to Application Enablement Services. It is recommended that you use two Application Enablement Services and two CTI-Links for robustness. Add the second CTI-Link to the vector after line 08 if required. If your solution implements disaster recovery, configure up to four CTI-Links. You must ensure that you change the other lines in the vector as appropriate if you add multiple CTI-Links.
      Note:
      • If there is a routing failure at any point during the call, the call routes to the fallback VDN and the configured fallback Elite skill.
  4. Save the settings.