Removing Cache Mirroring from the standby Omnichannel Database server

Last Updated : Dec 24, 2021 |
  1. In your web browser, enter the following URL to open Cache Management Portal:
    ADDITIONAL INFORMATION:
    http://<StandbyOmnichannelServerIP>:57772/csp/sys/UtilHome.csp
    <StandbyOmnichannelServerIP> is the IP address of the server containing the standby Omnichannel Database.
  2. On the Cache Management Portal login page, do the following:
    1. In the User Name field, type _admin.
    2. In the Password field, type Oceana16.
    3. Click LOGIN.
  3. On Cache Management Portal, click System AdministrationConfigurationMirror SettingsRemove Mirror Configuration.
  4. Click Remove.
  5. For Remove mirror attribute, select Yes.
  6. Restart the Windows Omnichannel Database server.
  7. Remove any Journal files beginning with MIRROR in E:\AVAYA\OCEANA\DATABASES\JOURNAL where E represents the Journal drive.