ORCRestService attributes

Last Updated : Jul 28, 2021 |
Prolog information
Metadata
Keywords:

Startup

Name
Description
Common Cluster
To set this attribute, select Avaya Oceana® Cluster 1.
AgentControllerService Cluster
The cluster that hosts AgentControllerService.
To set this attribute, select Avaya Oceana® Cluster 3.
AutomationControllerService Cluster
The cluster that hosts AutomationControllerService.
To set this attribute, select Avaya Oceana® Cluster 3.
Customer Management Service Cluster
The cluster that hosts the CustomerManagement service.
To set this attribute, select Avaya Oceana® Cluster 1.
CustomerControllerService Cluster
The cluster that hosts CustomerControllerService.
To set this attribute, select Avaya Oceana® Cluster 3.
Generic Provider Cluster
The cluster that hosts the GenericChannelAPI service.
To set this attribute, select Avaya Oceana® Cluster 3.
OceanaCoreDataService Cluster
The cluster that hosts OceanaCoreDataService.
To set this attribute, select Avaya Oceana® Cluster 1.
OCP Lookup Locators
The cluster that hosts Omnichannel Provider services.
To set this attribute, select Avaya Oceana® Cluster 3.
Omnichannel Database Address
The IP address or FQDN of Omnichannel Database.
UCA Lookup Locators
The cluster that hosts the Unified Collaboration Administrator (UCA) service.
To set this attribute, select Avaya Oceana® Cluster 1.
UCM Lookup Locators
The cluster that hosts Unified Collaboration Model (UCM) services.
To set this attribute, select Avaya Oceana® Cluster 1.

Advanced

Name
Description
Deployment status of processing unit or-connector-uca-pu
The attribute to trigger the deployment of spaces and PUs.
  • If you want the application to trigger the deployment of spaces and PUs after the installation of SVAR, keep the default value true.
  • If you want the application to not trigger the deployment of the PU, select false.
Deployment type
The deployment type that determines the memory size of processing units.
  • For an Avaya Oceana® deployment that supports up to 4500 active agents, select OCEANA_3XLARGE.
  • For an Avaya Oceana® deployment that supports up to 2000 active agents, select OCEANA_XLARGE.
  • For an Avaya Oceana® deployment that supports up to 1000, 500, or 250 active agents, select OCEANA_LARGE.
  • For an Avaya Oceana® deployment that supports up to 100 active agents, select OCEANA_SMALL.
EngagementDesigner status check
The attiribute that enables or disables EngagementDesigner status consideration during Contacts Audit.
Password for the Omnichannel Database
The password for Omnichannel Database.
Secure Connections to Omnichannel Database
The attribute that toggles a secure connection to Omnichannel Database.
To set this attribute, select true.
Send External-ID to Context Store
The attribute that enables sending Email Message-ID to Context Store as part of the contact record being created.
To set this attribute, select true.
Toggle Secure Mode
The attribute that toggles all secure connections, except the connection to Omnichannel Database.
To set this attribute, select true.
Username for the Omnichannel Database
The user name for Omnichannel Database.