Securing the Cache Mirror on the Omnichannel Database servers

Last Updated : Aug 04, 2023 |
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Use this procedure to secure the Cache Mirror on the active and standby Omnichannel Database servers using TLS.
Before you begin
  • Configure Cache Mirroring on the active Omnichannel Database server.
  • Ensure that the same CA signs the certificates for the active and standby servers.
  • Ensure that the certificates for the active and standby servers are part of the Trusted Root Certificate Authorities.
  • Do not specify the revocation list while entering certificates details because the revocation list is optional.
  1. On Primary server do the following:
    1. Navigate to the OCEANA_INSTALL_DIR\Avaya\Oceana\MMDataManagement folder.
    2. Double-click the OceanaDataManagementTool.exe configuration file.
    3. Go to Configuration Mirror SettingsCreate Mirror.
    4. Select the Require SSL/TLS check box.
      ADDITIONAL INFORMATION:
      • In the File containing trusted Certificate Authority X.509 certificate field, enter the location of your CA.
      • In the File containing this configuration's X.509 certificate field, browse and select the server certificate.
      • In the File containing associated private key field, browse and select the key.
      • In the Private key password field, enter the new password.
    5. Click Save or Update button.
  2. Go to standby sever and do the following:
    1. Navigate to the OCEANA_INSTALL_DIR\Avaya\Oceana\MMDataManagement folder.
    2. Double-click the OceanaDataManagementTool.exe configuration file.
    3. Go to Configuration Mirror SettingsCreate Mirror.
    4. Select the Require SSL/TLS check box.
      ADDITIONAL INFORMATION:
      • In the File containing trusted Certificate Authority X.509 certificate field, enter the location of your CA.
      • In the File containing this configuration's X.509 certificate field, browse and select the server certificate.
      • In the File containing associated private key field, browse and select the key.
      • In the Private key password field, enter the new password.
    5. Click Save or Update button.
  3. Go back to Primary server:
    1. In your web browser, enter the following URL to open Cache Management Portal:
      ADDITIONAL INFORMATION:
      http://<DC1OmnichannelServerIP>:57772/csp/sys/UtilHome.csp
      <DC1OmnichannelServerIP> is the IP address of the active Omnichannel Database server
      in Data Center 1.
    2. On the Cache Management Portal login page, do the following:
      ADDITIONAL INFORMATION:
      • In the User Name field, type the user name.
      • In the Password field, type the password.
      • Click Login.
    3. On Cache Management Portal, click System AdministrationConfigurationMirror SettingsEdit Mirror.
    4. On the Edit Mirror page, look for Pending New Members section.
    5. Tick the async server and select Authorize.
    6. . Select Ok.