Type the name of the timetable.

Type a brief description of the timetable.

Select the timezone in which you operate the contact center. You configure all the time intervals in the timetable in the selected timezone.

Type the name of the time interval.

Type a brief description of the time interval.

Type the time when the working day starts.

Type the time when the working day ends.

Select one of the following:

• Days

  Select the weekdays when the contact center is in operation.

• Dates

  Select the date or the range of days to which the timetable applies.

Type the name of the holiday.

Type a brief description of the holiday.

Select the date or the range of dates when the contact center is closed for holidays.