If you are unable to generate a Log Report or an Alarm Report on the EPM web interface, you can view and examine the event and alarm logs for the EPM. The EPM log files contain the same information that is displayed in the Log Report and Alarm Report, but in a different format. For more information about the location of the log files, see Avaya Experience Portal help.
Note:
Examine the POM log files directly only if you cannot use the EPM Web interface to generate a Log Report or Alarm Report. You can open the log files in any text editor from $POM_HOME/logs.
