P_POMAD003

Last Updated : Jun 03, 2026 |
Alarm code
Q_POMAD003
Event code

P_POMAD003

Alarm level
Major
Event level
Warning
Alarm text
Unable to receive a heartbeat from the POM server
Event text
Unable to receive heartbeat from POM Server {0}
Throttle interval
3600
Trigger component
POM Administration

Cause

POM does not receive a heartbeat from the POM server due to one or both of the following:

  • The POM server disconnects from the network.

  • The POM server does not function.

Proposed solution

Procedure

  1. Connect the POM server to the network.
  2. Ensure that the POM server functions.
  3. Ensure that the POM Administrator receives a heartbeat from the POM server.