P_POMAGT04

Last Updated : Jun 03, 2026 |
Alarm code
Q_POMAGT04
Event code
P_POMAGT04
Alarm level
Major
Event level
Information
Alarm text
Agent SDK agent state is different from that in Agent Manager.
Event text
GetAgentStatusResponse received from Agent SDK for agent {0} is in wrong state.
Throttle interval
3600
Trigger component
POM Agent Manager.

Problem description

The agent state on the desktop does not match the agent state on the POM server. As a result, POM server logs off the agent.

Proposed solution

Procedure

No corrective action is required.