Error: Duplicate result handler for Answer_Human in $2 action

Last Updated : Jun 03, 2026 |

The system displays this error message if you define two result nodes with Answer Human call disposition. This is applicable for all the call dispositions. For example if you add two Result nodes for Call Busy disposition, then the system displays the same error message.

Proposed solution

Procedure

  1. Delete the duplicate Result node.
  2. Alternatively, change the call disposition of one of the Result node where you have set the duplicate disposition.