Proposed solution

Last Updated : Jun 03, 2026 |

Procedure

  1. Restart Avaya Experience Portal and POM server.
  2. In case the issue persists, refer the $CATALINA_HOME/logs/catalina.out and $POM_HOME/logs/PIM_WebService.log files from the system to check the relevant Web service messages.
Related information
Service Temporarily Unavailable OR HTTP Status 404