P_POMCD904

Last Updated : Jun 03, 2026 |
Alarm code
Q_POMCD904
Event code
P_POMCD904
Alarm level
Major
Event level
Error
Alarm text
POM Campaign Director heartbeat failed. Please check the status of Campaign Director and Campaign Manager
Event text
POM Campaign Director heartbeat failed. Please check the status of Campaign Director and Campaign Manager.
Throttle interval
3600
Trigger component
POM Administration.
Solution

  1. Restart VPMS service.

  2. Perform the following:

    • Verify the status of the Campaign Director on all POM servers.

    • Verify the status of the Campaign Manager on all POM servers.