Troubleshooting Agent Skill Refresh API

Last Updated : Jun 03, 2026 |

Condition

In the PIM_RestService.log file, you see the following error:

“ServiceUtil.isFeatureAuthorized:70 - isFeatureAuthorized for feature refreshAgentSkills result false”
“RestServiceUtil.verifyAuthorization:2425 - authorization response false user LoggedInUser.ATTR=”

The system displays the following message when a user is invoking the Agent Skill Refresh API:

{
    "displayMessage": null,
    "errorCode": "1924",
    "errorMessage": "pomuser01 user is not authorized for this operation.",
    "detailedCode": 0
}

Cause

The user who is invoking the Agent Skill Refresh API does not have the Refresh Agent Skills user privilege.

Solution

Assign the Refresh Agent Skills user privilege to the user.

The Administration, Org Administration, POM Administration, POM Supervisor, and Org POM Supervisor system roles, by default, have the Refresh Agent Skills user privilege.