Error Occurred While Import: Auth cancel

Last Updated : Jun 03, 2026 |

Condition

POM displays this message while you import contact records from the SFTP server to the POM server.

Cause

POM detects that you entered an incorrect username or password when logging on to the SFTP server to import the contact records.

Proposed solution

Procedure

Ensure that your username and password for logging on to the SFTP server are correct and valid.