Service Temporarily Unavailable OR HTTP Status 404

Last Updated : Jun 03, 2026 |
The Web service is not accessible. It could be due to one of the scenarios mentioned below.
  1. Verify that Axis2 is running. Follow these steps to verify that Axis2 is running:

    • Open a new browser window.

    • Go to the URL: http://<EPM>/axis2, where <EPM> is the server name or IP address of the EPM server.

    • The system displays the Apache Axis welcome page.

  2. Verify that the Web service is running. Follow these steps to verify that the Web service is running:

    • Open a new browser window.

    • Go to the URL: http://<EPM>/axis2/services/VP_POMAgentAPIService/AddToDNClist?Address=12345&OrgName=null, where EPM is the server name or IP address of the EPM server.

    • The system displays a dialog box prompting for a user name and password in order to access the Web service.

    • Enter the user name and password for the Web service that was configured on the EPM system

    • The system updates the browser window with the results from the invoked request. The results are displayed in XML format.