Failed to establish secured connection with recorder
Event text
Failed to establish secured connection with recorder.
Throttle interval
600
Trigger component
POM Agent Manager.
Problem description
The secured connection between POM and the recording client has failed. The connection failure between POM and recorder application might occur due to any of the below reasons:
Handshake failure between POM and recording client due to invalid certificate.
Handshake failure between POM and recording client due to invalid POM server credentials.
Proposed solution
Procedure
Export the POM server certificate from Configurations > Servers.
Add the exported certificate to the recorder client’s trust store.
Use this certificate to reestablish the secured connection between the POM server and the recorder.
