P_POMAGT57

Last Updated : Jun 03, 2026 |

Condition

Customer record is not available to dial for the agent.
Alarm code
Q_POMAGT57
Event code
P_POMAGT57
Alarm level
Minor
Event level
Information
Alarm text
Customer record is not available to dial for the agent
Event text
Agent {0}, record not found to dial
Throttle interval
1
Trigger component
Agent Manager.

Solution

Procedure

Move the agent to some other campaign where the contact’s matching agent attributes are present.