Invalid File error

Last Updated : Jun 03, 2026 |

Condition

While POM imports contact records from a file, POM displays an error message when the file:

  • Does not start with an ID attribute.

  • Is not in the ASCII or the UTF-8 format.

Proposed solution

Procedure

  1. Open the file in which you add all attributes.
  2. In the file, ensure that ID is the first attribute.

    If it is not, set ID as the first attribute.

  3. Ensure that the file is in the ASCII or the UTF-8 format.