Troubleshooting Avaya Proactive Outreach Manager

P_POMAMQ05

Last Updated : Jun 03, 2026 |

Alarm code: Q_POMAMQ05

Event code: P_POMAMQ05

Alarm level: Major

Event level: Error

Event text: Unable to establish connection with Active MQ service.

Throttle interval: 3600

Trigger component: POM Administration.

Problem description

Unable to establish connection with Active MQ service.

Proposed solution

Procedure

Check the ActiveMQ logs.
Restart the ActiveMQ service.

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