P_POMAGT65

Last Updated : Jun 03, 2026 |

Condition

Alarm code
Q_POMAGT65
Event code
P_POMAGT65
Alarm level
Minor
Event level
Information
Alarm text
CCaaS notification received for agent is not login to proactive outreach.
Event text
Dropping agent acquire request due to CCaaS notification received for agent {0} with engagementId {1} is not login to proactive outreach.
Throttle interval
60