File import fails due to user error

Last Updated : Jun 03, 2026 |

Condition

While creating new directories, file import fails due to user error.

Solution

Procedure

While creating new directories, when advance list management service is started or restarted, ensure that the VPMS service is running. If the file import fails due to the user error, the administrator must resolve the issue and copy the file to an import location as per the organization.