P_POMLM004

Last Updated : Jun 03, 2026 |
Alarm code
Q_POMLM004
Event code
P_POMLM004
Alarm level
Major
Event level
Warning
Alarm text
System is on High Load
Event Text
System is on High Load. Please check System Load section in Health Monitor Page.
Throttle interval
3600
Trigger Component
PIM Administration

Problem Description

High load on POM is caused by factors such as high CPU, database with delays, too many campaigns, agents, or imports at a time.

Some functionalities might get impacted due to high load, such as purge gets disabled, the number of imports gets reduced, POM reports do not run.

You can refer to the following sections to see how restrictions apply when POM is on high load:

  • For information on how restrictions are applied to imports, see Restrictions on imports when POM is under high load section in Avaya Proactive Outreach Manager Overview and Specification.

  • For information on how restrictions are applied to reports, see POM Reports section in Avaya Proactive Outreach Manager Overview and Specification.

  • For more information on how restrictions are applied to purge, see Purge schedules and database reindexing section in Avaya Proactive Outreach Manager Overview and Specification.